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Frequently Asked Questions (FAQ's)

Did you know Big Spring Jam has had over 2 million people attend over the years?

Security Precautions
The Big Spring Jam has been a safe and secure event for many years. The Huntsville Police and the Von Braun Center both have excellent track records and have always worked well together to ensure the safety of Jam attendees and participants.

Please keep the following in mind when heading out to the Jam:

  • If you come in with a purse, backpack or camera bag - the bag will be inspected
  • If you are wearing any type of bulky clothing - you will be asked to be patted down
  • If you are carrying a portable chair in a bag - the bag will be inspected

We appreciate your cooperation and are sure that you realize we are conducting these measures for one reason - to maximize safety to assure everyone has a good time at the Jam.

Dates & Times

Gates Open:
Friday, September 25, 2009 5:30 p.m.
Saturday, September 26, 2009 4:00 p.m.
Sunday, September 27, 2009 4:00 p.m.

Jam Fan Gates Open:
Friday, September 25, 2009 5:00 p.m.
Saturday, September 26, 2009 3:30 p.m.
Sunday, September 27, 2009 3:30 p.m.

Parking
For additional parking information please see our "Parking" page.

Parking will be available at many businesses located within walking distance of the Jam for a nominal fee.

Other available parking areas include:

  • Garage "B" Colonial Garage - entrance on Fountain Circle
  • Garage "O" Central City Garage - entrance on Clinton Avenue
  • Garage "M" VBC Garage - entrance on Church Street

ADA parking will be available. Designated ADA parking will be at Lot I (James A. Williams Aquatic Center) on Monroe Street.

For more information on parking you can visit Von Braun Center's "Maps / Directions" and "VBC Parking" pages or the City of Huntsville's web site "Parking Huntsville".

Kids Stuff
Due to the changes in the hours of the Big Spring Jam, the Big Spring Jam will not have a Kids’ Fun Zone. We will have lots of fun, great music, and bungees for all to enjoy.

Tickets Online
Tickets for the Jam may be purchased online from our "Tickets" page. Please note service charges and handling fees will be added when tickets are purchased online.

Will Call Ticket Pickup Location
Will Call tickets will be held at the East Clinton Street Gate located closest to the intersection of Church and Clinton. Will Call tickets will only be available at this gate.

Rain or Shine
All schedules at Big Spring Jam are subject to change without notice. In the event of inclement weather, Big Spring Jam officials reserve the right to cancel or reschedule acts at their discretion. Inclement weather schedule changes do not make ticketholder eligible for full or partial refunds. No refund of admission fee will be made in the event of cancellation of performances.

Prohibited Items
Patrons may not bring coolers or food products onto the Big Spring Jam Site. Skateboards, bicycles and roller skates / blades are prohibited. Pets are prohibited with the exception of guide dogs, hearing dogs and service dogs. No sound recording or video recording devices will be permitted. Umbrellas are strongly discouraged and will be prohibited in the stage areas so as not to obstruct the view of other Jam attendees.

Cameras
Sound recordings and video taping of all Big Spring Jam acts are expressly prohibited. Photography of some Jam acts may be prohibited by contract.

Refunds
All schedules at Big Spring Jam are subject to change without notice. All performances are rain or shine. No refund of admission fee will be made in the event of cancellation of performances.

Restrooms
Portable restrooms will be located throughout the Jam site as they have been in the past. Check our "Jam Event Map" page for a graphic representation of restroom locations. Also, public restrooms will be available for use in the VBC. Available restrooms in the VBC include those located in the main hallway of the VBC near the Box Office.

Passes Out of Park
Before 7pm, you must have your hand stamped in order to re-enter the Jam Site on the same day. After 7pm, re-entries will not be allowed. If you purchase a single day pass, it is good for One Day Only. 

Driving Directions to Big Spring Jam

See our "Travel Information" page for more information.

From I-65 (North or South) take Exit 340 to Huntsville I-565 headed East. Travel approximately 19 miles to exit 19A South Memorial Parkway (231 South). As you merge into Memorial Parkway take the first exit, Clinton Street. Loop around to the red light, and turn right on to Clinton Street.
Entering Huntsville from 72 West (from Scottsboro), take exit 19-A to Jefferson Street after 72 West merges into I-565. Follow Jefferson Street to the first red light at Monroe Street, and turn right.
Coming in from Guntersville, 431 West will become Governors Drive. Follow Governors Drive across California Street and past Huntsville Hospital on your right. Turn right at the Monroe Street traffic light.
Other Useful Links:

Von Braun Center (VBC) "Maps / Directions" and "VBC Parking".
The City of Huntsville's web site "Parking Huntsville" has additional parking information.

Hotels
For hotel information please visit our "Travel Information" page.

I want to Perform at the Jam
To send information to Jam organizers related to performing at Big Spring Jam, please mail bios and/or demo CDs to the following address Big Spring Jam, 700 Monroe Street, Huntsville, Alabama 35801 Attn: Jam Talent Committee

E-mails sent inquiring about performing at the Big Spring Jam will not be acknowledged or processed!